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Back to topBroken Promises: Why Good Leaders Make Bad Decisions and How to Keep It from Happeining to You (Hardcover)
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Description
This text examines IBM's culture and history, looking at various challenges that have faced the company. Illustrating that IBM's poor performance in the 1990s is part of a repeated pattern, it argues that IBM's biggest problems have stemmed from breaking commitments to its employees and customers.